Tips for staying safe online

Know who you are dealing with -
Always access Internet banking by typing the bank’s address into your web browser. Never go to a website from a link in an email and enter personal details. If in doubt, contact the bank separately on an advertised number.

Keep passwords and PINS safe -
Always be wary of unsolicited emails or calls asking you
to disclose any personal details or card numbers. Keep this information secret. Be wary of disclosing any personal information to someone you don’t know. Your bank and the police would never contact you to ask you to disclose PINs or all your password information.

Keep hold of your cash! -
Don't be conned by convincing emails offering you the chance to make some easy money. If it looks too good to be true, it probably is! Be especially wary of unsolicited emails from outside the UK - it will be much harder to prove they are who they say they are.

Keep your PC secure -
Use up-to-date anti-virus software and a personal firewall and, if your computer uses the Microsoft Windows operating system, keep it updated from the Microsoft website. Be extra careful if using Internet cafes or any PC which is not your own and over which you have no control.

Check your bank’s website -
If in doubt, a good place to get help and guidance on how to
stay safe online is your bank’s website. Check regularly for specific information and guidance on protecting your PC and yourself online.

Check your statement - If you notice anything irregular on your account contact your bank immediately.